Advisors
312 Advisors
As passionate travelers ourselves, we apply our own firsthand experience to curate unforgettable moments in timeless destinations and the world’s hidden gems.
We’ll take care of every detail from airport transfers to activities and dining, so you can enjoy the luxury of time and peace of mind. Trust your next dream vacation to us.
Meghan Pratt
Toll-Free: (800) 343-MANN (6266)
Direct Line: (704) 971-0896
Email: meghan.pratt@frosch.com
Supporting a leading luxury advisor, Meghan crafts the invisible architecture of a flawless trip—anticipating needs, confirming details, and securing insider access with quiet precision. Her relationship?driven approach and meticulous planning deliver seamless logistics, swift solutions, and white?glove service from inquiry to return. For travelers who value time, privacy, and effortless execution, Meghan ensures every journey feels polished and personal.
Debbie Puccinelli
Toll-Free: 800.949.0630
Direct Line: 415.244.6018- Cell
Email: debbie.puccinelli@frosch.com
For 26 years I've helped individuals and groups plan their dream travel experiences. Everything from a world-wide vacation of a lifetime to a quick weekend get-away, I provide a bespoke planning experience to fulfill your unique dreams. My connections with our vast network of partners allows me to deliver exclusive access, amenities and upgrades to you while I remain your advocate through the duration of your trip. As an avid worldwide traveler, I bring a firsthand perspective and up to date knowledge from around the globe.
Donna Quaglierini
Toll-Free: 855.665.5900
Direct Line: 949.734.4661
Email: donna.quaglierini@frosch.com
I design beautifully edited journeys for discerning travelers, shaped by decades in luxury leisure and group travel. Raised in my mother’s travel agency, I learned that a trip—like a great book—deserves a compelling beginning, middle, and end. I specialize in Italy, Hawaii, and cruises, creating seamless itineraries for multigenerational families, milestone celebrations, and curated groups. My approach is thoughtful and thorough—prioritizing what matters most, pacing days to feel relaxed yet rewarding, and coordinating every detail so your time is honored. Clients choose me for reliability, deep experience, and the confidence that comes from long-standing trusted relationships. Ready for a journey that feels effortless and distinctly yours? Let’s start the conversation.
Irma Randall
Toll-Free: 800-347-4447
Direct Line: 9493361000
Email: IRandall@luxetm.com
My career in the travel industry started out as a promise to my mother 30 years ago. She told me get a job so you can see the world, so I figured I would go to school to become a travel agent. I attended Academy Pacific where I completed my travel education and when I graduated I got a job working with a travel agency that a very close friend of the family owned. She taught me more there than I learned in all the time I was in school. HANDS ON IS BEST. I went on to work for her for many years and then together we joined the Plaza Travel family. I left to start a family of my own and then continued to dip my feet in the travel business. I worked for several different companies including Princess cruises for almost 5 years. I also worked at a cruise-only agency for several years. I decided to be closer to home and worked at a small agency in my home town. I did that for a few years but I just felt something was missing so I took a job at another agency further from working with outside agents, but it just didn't feel like it was where I needed to be. One day I got a call from Steve Orens, President of Plaza Travel, offering me a position in his entertainment division. I was excited and nervous as it was something I had never done before. To make a long story short, I am back with my Plaza Travel family GOING ON 3 YEARS NOW after being gone for over 15 years. I am where I belong and work with a great bunch of people. Our entertainment department is one of the best group of ladies I have ever worked with. I get to work on some amazing shows. THIS IS WHERE I WILL BE UNTIL I RETIRE!!!!!!
Priscilla Razo
Toll-Free:
Direct Line: 713.850.1566
Email: priscilla.razo@frosch.com
Working in the travel industry for the last 5 years has given me the opportunity to take some amazing trips and learn much more about destinations I could have never imagined traveling to. It's been incredible to say the least, but my favorite part is when I get to help others live out their travel dreams. I love hearing my clients come back from their trips with stories of their beautiful experiences. It only makes what I do so much more rewarding! A personal goal of mine has always been to help others, and what better way than to help them experience the world.
Abigail Recio
Toll-Free:
Direct Line: 332-261-1683 ext. 50001
Email: abigail.recio@frosch.com
Ever since I was a kid, I've been on a whirlwind adventure around the globe, soaking up all sorts of amazing places! As a true travel lover, I can't wait to spread the joy of exploration with you. From the stunning sights of Paris to the breathtaking beauty of Kenya, the tranquil vibes of Bali, and the awe-inspiring wonders of the US National Parks, I’m here to turn your travel dreams into reality. Together, we'll create unforgettable experiences that are as unique as you are. So, let’s set off on this exciting journey and uncover the world’s hidden treasures together!
Susan Reder
Toll-Free: 800-688-8500
Direct Line: 818-936-2000
Email: susan.reder@frosch.com
With a passion for travel since 1974, I bring a wealth of knowledge in luxury cruises, personalized itineraries, and luxury hotels and resorts. My greatest satisfaction comes from exceeding clients' expectations with unrivaled access and ongoing support throughout their journeys. Specializing in diverse destinations like Africa, Europe, and Asia, I am dedicated to crafting unique travel experiences that resonate with your desires and elevate your adventures. Let’s collaborate to make your travel dreams a reality.
Zac Reilly
Toll-Free: 800.866.1623
Direct Line: 281-520-3560
Email: zac.reilly@frosch.com
Zac joined the FROSCH Leisure Help team in 2018 after being originally hired by FROSCH Mann Travels in 2014. He currently serves as a member of the ClientBase Advisory Board and the Signature Technical Advisory Board. Prior to becoming a professional within the travel industry, Zac worked aboard the passenger trains running between Seward & Fairbanks, Alaska. Zac resides in Charlotte, NC where he enjoys all four seasons, running, disc golf, and weekend trips to the nearby coast or mountains.
Cheryl Rhoads
Toll-Free: 800.327.8967
Direct Line: 954-942-2300 ext 310
Email: cheryl.rhoads@frosch.com
With over 50 years in luxury travel—including three decades with Adventure Travel/FROSCH—I craft bespoke journeys for discerning clients who expect the exceptional. My expertise spans luxury cruises and immersive itineraries across Southern and Central Africa, Europe, Australia, and New Zealand. Every trip is meticulously planned with concierge-level service and access to my global network of trusted partners, ensuring seamless experiences from inspiration to return. Whether collaborating in person or remotely, I deliver insider access, personalized attention, and flawless execution—transforming extraordinary travel into lifelong memories.
Cheri Rice
Toll-Free: 800.808.6237
Direct Line: 212-784-0225
Email: cheri.rice@frosch.com
Let me introduce myself, when I started down this path it was completely by accident. I originally wanted my career to be in the pharmaceutical industry. That was going to be my path and I was going to dabble in travel so I would be knowledgeable when it came time to booking my own vacations. However, there was a fork in the road, it led me to the travel industry, and I have not looked back. I started working as a leisure agent booking Disney Vacations with AAA/CAA. Once I realized that the other side of the coin was Corporate Travel, I jumped in right away and found my fit. The challenge was something I could get manage and I loved the hustle and bustle of "Corporate America". I am able to balance both worlds equally, corporate and leisure travel. I am so proud to be a part of the FROSCH team, whose connections in the travel industry far exceed my expectations. Working with an agency such as Frosch has opened so many doors and contacts around the world. As a member of The Signature Travel Network, the recognition has allowed me the opportunity to offer more luxury products and services to many of my clients. For all my clients, I can offer an exceptional team that work for them around the clock. Clients know that I am here for them when needed and can always be reached for assistance, including the use of our emergency after-hours desk. For my leisure clients, I offer my expertise, my knowledge and even my personal firsthand experiences from around the world. I am passionate about my vocation and excited to work on every new adventure that comes my way. I want the end result to be an EPIC vacation for all! I provide a full range of services: I can book flights, cruises, car rentals and hotels. We love building tailor-made itineraries from around the world. I can book private jets around the world. No trip is beyond my reach. I look forward to exploring this great big world of ours, together!